These Terms and Conditions govern use of the Kiam Clinic website and the services provided by KAZYS Ltd trading as Kiam Clinic. By using this website or our services you agree to be bound by them.
About Kiam Clinic
Kiam Clinic is a private mental health clinic in Epsom, Surrey, registered with the Care Quality Commission. We provide assessment and treatment across ADHD, autism, anxiety, depression, OCD, trauma and PTSD, tic disorders and Tourette syndrome, and general mental health.
Legal entity: KAZYS Ltd (company no. 13031959), trading as Kiam Clinic, 13 Worple Road, Epsom, Surrey KT18 5EP.
Who we see
Most of our services are for adults aged 18 and over. ADHD and autism assessments are also available for children and young people. Where the patient is under 18, an appointment must be arranged by a person with parental responsibility, who will be asked to confirm that they hold it.
By booking an appointment you confirm that the information you provide is accurate and complete.
Booking appointments
Appointments can be booked through the booking tool on this website, by email, or by telephone. Once booked, you will receive a confirmation email with further information.
Online consultations
Online consultations are conducted by secure video. Please make sure you have a stable internet connection, a device with a camera and microphone, and a private, quiet place to talk.
You must be physically located in the United Kingdom at the time of the consultation, as our clinicians are licensed to provide medical consultations within the UK.
In-person appointments
In-person appointments take place at Kiam Clinic, 13 Worple Road, Epsom, Surrey KT18 5EP. Please arrive 5–10 minutes before your appointment time.
Identification
You may be asked to provide photo identification (passport or driving licence) and proof of address, in accordance with clinical governance and prescribing guidelines.
Assessments
Assessments are carried out by clinicians registered with their relevant professional body. An assessment typically includes a clinical interview, a review of questionnaires, and discussion of your personal and developmental history. A written report is prepared afterwards.
A diagnosis cannot be guaranteed. The outcome depends on the clinical findings.
Fees and payment
Fees must be paid in accordance with the payment terms given at the time of booking. Our current fees are published at /fees/.
Medication costs, laboratory tests and pharmacy charges are not included in consultation fees unless we say so explicitly.
Follow-up appointments
Where treatment is recommended, follow-up appointments may be required. While treatment is being established, reviews may be needed at regular intervals until things are stable. Follow-ups are charged according to the current fee schedule.
Shared care
Where appropriate, a shared care agreement may be arranged with your GP, under which the GP may take over issuing prescriptions while the consultant continues to provide specialist oversight. Shared care is at the discretion of your GP and cannot be guaranteed.
Cancellations
Appointments cancelled or rescheduled with less than 72 hours' notice may not be eligible for a refund. Failure to attend without notice may also result in the fee being retained.
Medical emergencies
Kiam Clinic is not an emergency service. If you need urgent help, contact your GP or call NHS 111. In a life-threatening emergency call 999.
Confidentiality
All our clinicians are bound by their professional standards on patient confidentiality. Your information is handled in accordance with UK data protection law and our privacy policy and confidentiality policy.
Website information
Information on this website is for general information only and is not a substitute for professional medical advice.
Intellectual property
All content on this website, including text, images and design, is the property of Kiam Clinic unless otherwise stated, and may not be reproduced without written permission.
Changes to these terms
We may update these Terms and Conditions from time to time. Changes will be published on this page.
Contact
Kiam Clinic, 13 Worple Road, Epsom, Surrey KT18 5EP
Email: enquiries@kiamclinic.com
Telephone: 01372 660580